{"id":11304,"date":"2022-11-22T11:47:29","date_gmt":"2022-11-22T04:47:23","guid":{"rendered":"https:\/\/support.utter.live\/?page_id=11304"},"modified":"2022-11-28T09:07:35","modified_gmt":"2022-11-28T02:07:35","slug":"qsg-st","status":"publish","type":"page","link":"http:\/\/52.45.9.153\/en\/qsg-st\/","title":{"rendered":"Quick Start Guide"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;900px&#8221; max_width_tablet=&#8221;900px&#8221; max_width_phone=&#8221;900px&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;5px||5px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_font_size=&#8221;55px&#8221; text_line_height=&#8221;1.1em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_margin_tablet=&#8221;||10px||false|false&#8221; custom_margin_phone=&#8221;||10px||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; text_font_size_tablet=&#8221;55px&#8221; text_font_size_phone=&#8221;35px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; text_line_height_tablet=&#8221;1.1em&#8221; text_line_height_phone=&#8221;1.1em&#8221; text_line_height_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Quick Start Guide<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;35px&#8221; text_line_height=&#8221;1.1em&#8221; text_orientation=&#8221;center&#8221; text_font_size_phone=&#8221;25px&#8221; text_line_height_tablet=&#8221;1.1em&#8221; text_line_height_phone=&#8221;1.1em&#8221; text_line_height_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>For students<\/p>\n<p>[\/et_pb_text][et_pb_divider divider_weight=&#8221;3px&#8221; divider_weight_tablet=&#8221;3px&#8221; divider_weight_phone=&#8221;3px&#8221; divider_weight_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;72px&#8221; width_tablet=&#8221;72px&#8221; width_phone=&#8221;71px&#8221; width_last_edited=&#8221;on|desktop&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||15px||false|false&#8221; custom_margin_tablet=&#8221;||15px||false|false&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;23px&#8221; text_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; text_font_size_phone=&#8221;16px&#8221; text_line_height_tablet=&#8221;1.4em&#8221; text_line_height_phone=&#8221;1.3em&#8221; text_line_height_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>All the essentials to help you get started on Utter as a user or a learner with ease.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;900px&#8221; max_width_tablet=&#8221;900px&#8221; max_width_phone=&#8221;900px&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;30px||||false|false&#8221; custom_margin_tablet=&#8221;30px||||false|false&#8221; custom_margin_phone=&#8221;30px||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||0px||true|false&#8221; custom_padding_phone=&#8221;0px||0px||true|false&#8221; border_radii=&#8221;off|5px|5px||&#8221; border_color_bottom=&#8221;#eaeaea&#8221; border_width_bottom_tablet=&#8221;1px&#8221; border_width_bottom_phone=&#8221;1px&#8221; border_width_bottom_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_font_size=&#8221;25px&#8221; text_line_height=&#8221;1.4em&#8221; background_color=&#8221;#eaeaea&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_tablet=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; text_font_size_phone=&#8221;20px&#8221; text_line_height_tablet=&#8221;1.4em&#8221; text_line_height_phone=&#8221;1.4em&#8221; text_line_height_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Start here<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; 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_module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||10px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#eaeaea&#8221; global_colors_info=&#8221;{}&#8221;]<iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/653382502?h=5ea5c6fbff&#038;badge=0&#038;autopause=0&#038;player_id=0&#038;app_id=58479\" width=\"1920\" height=\"1080\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen title=\"access code v1.mp4\"><\/iframe>[\/et_pb_code][et_pb_code _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||10px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#eaeaea&#8221; global_colors_info=&#8221;{}&#8221;]<iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/653382408?h=6961f4de45&#038;badge=0&#038;autopause=0&#038;player_id=0&#038;app_id=58479\" width=\"1920\" height=\"1080\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen title=\"purchase course v1.mp4\"><\/iframe>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||10px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#eaeaea&#8221; global_colors_info=&#8221;{}&#8221;]<iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/653382467?h=43b9d561a4&#038;badge=0&#038;autopause=0&#038;player_id=0&#038;app_id=58479\" width=\"1920\" height=\"1080\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen title=\"email invitation v1.mp4\"><\/iframe>[\/et_pb_code][et_pb_code _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||10px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#eaeaea&#8221; global_colors_info=&#8221;{}&#8221;]<iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/653934965?h=8d7fc884df&#038;badge=0&#038;autopause=0&#038;player_id=0&#038;app_id=58479\" width=\"1920\" height=\"1080\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen title=\"ST go live\"><\/iframe>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;900px&#8221; max_width_tablet=&#8221;900px&#8221; max_width_phone=&#8221;900px&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;30px||||false|false&#8221; custom_margin_tablet=&#8221;30px||||false|false&#8221; custom_margin_phone=&#8221;30px||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||0px||true|false&#8221; custom_padding_phone=&#8221;0px||0px||true|false&#8221; border_color_bottom=&#8221;#eaeaea&#8221; border_width_bottom_tablet=&#8221;1px&#8221; border_width_bottom_phone=&#8221;1px&#8221; border_width_bottom_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_font_size=&#8221;25px&#8221; text_line_height=&#8221;1.4em&#8221; background_color=&#8221;#eaeaea&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_tablet=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; text_line_height_tablet=&#8221;1.4em&#8221; text_line_height_phone=&#8221;1.4em&#8221; text_line_height_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Quick troubleshooting<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f5f5f5&#8243; max_width=&#8221;900px&#8221; max_width_tablet=&#8221;900px&#8221; max_width_phone=&#8221;900px&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;||||false|false&#8221; custom_margin_phone=&#8221;||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;|20px||20px|true|true&#8221; custom_padding_tablet=&#8221;||||true|false&#8221; custom_padding_phone=&#8221;15px||0px||false|false&#8221; border_color_bottom=&#8221;#eaeaea&#8221; border_width_bottom_tablet=&#8221;&#8221; border_width_bottom_phone=&#8221;&#8221; border_width_bottom_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;Recommended devices&#8221; open_toggle_text_color=&#8221;#232323&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#FF4744&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#232323&#8243; title_font=&#8221;DM sans regular||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; body_font=&#8221;Arial||||||||&#8221; body_text_color=&#8221;#515151&#8243; body_line_height=&#8221;1.4em&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>In short:<\/strong><\/p>\n<p><span style=\"color: #ff0000;\">A computer with a standard browser ( Chrome, Safari or Firefox).<\/span><\/p>\n<p><strong>In details:<\/strong><\/p>\n<p>For your best experiences, we <strong>strongly<\/strong> recommend using <strong>a computer<\/strong> with a stable internet connection to participate all live online events through a standard browser which are Chrome, Safari and Firefox.\u00a0<\/p>\n<p>Other devices such as a smartphone or a tablet are allowed but no recommended as users might have chances to find a device compatability issue with some older operation system.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;My microphone and camera are not working&#8221; open_toggle_text_color=&#8221;#232323&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#FF4744&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#232323&#8243; title_font=&#8221;DM sans regular||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; body_font=&#8221;Arial||||||||&#8221; body_text_color=&#8221;#515151&#8243; body_line_height=&#8221;1.4em&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>In short:\u00a0<\/strong><\/p>\n<p><span style=\"color: #ff0000;\">Reload the page, either press &#8220;F5&#8221; or right click then select &#8220;reload&#8221;..<\/span><\/p>\n<p><strong>In details:<\/strong><\/p>\n<ol>\n<li>If reloading the page doesn&#8217;t solve the issue, please check if your browser is allowed to access your microphone and camera or not. <a href=\"https:\/\/support.google.com\/chrome\/answer\/2693767?hl=en-GB&amp;co=GENIE.Platform%3DDesktop\">Click here for more instruction<\/a><\/li>\n<li>Make sure you have selected the right input devices at the bottom left of your screen during a live online session.<\/li>\n<li>If none of above works, please contact your instructor immediately.<\/li>\n<\/ol>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;I got disconnected&#8221; open_toggle_text_color=&#8221;#232323&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#FF4744&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#232323&#8243; title_font=&#8221;DM sans regular||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; body_font=&#8221;Arial||||||||&#8221; body_text_color=&#8221;#515151&#8243; body_line_height=&#8221;1.4em&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>In short:<\/p>\n<p>Use a standard browser or reload the page.<\/p>\n<p>In details:<\/p>\n<p>Generally, the system will automatically reconnect you back to the class if you got disconnected accidentally. If it doesn&#8217;t, please reload the page or try changing a standard browser such as Chrome, Safari or Firefox. Best to connect via computer.<\/p>\n<p>If the problem still occurs, please contact your instructor immediately.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;I see a blank page&#8221; open_toggle_text_color=&#8221;#232323&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#FF4744&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#232323&#8243; title_font=&#8221;DM sans regular||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; body_font=&#8221;Arial||||||||&#8221; body_text_color=&#8221;#515151&#8243; body_line_height=&#8221;1.4em&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>In short:<\/strong><\/p>\n<p><span style=\"color: #ff0000;\">Use a standard browser for instance; Chrome, Safari and Firefox.<\/span><\/p>\n<p>In details:<\/p>\n<p>If you see a blank page, there is a possibility that you are using a native browser from some certain applications such as Line app, Facebook, Gmail or Whatsapp.<\/p>\n<p>We strongly recommend you to use a standard browser by copy a webpage&#8217;s URL then paste it on a standard browser.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;An access code not working&#8221; open_toggle_text_color=&#8221;#232323&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#FF4744&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#232323&#8243; title_font=&#8221;DM sans regular||||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.2em&#8221; body_font=&#8221;Arial||||||||&#8221; body_text_color=&#8221;#515151&#8243; body_line_height=&#8221;1.4em&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;16px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>What is the access code? (important)<\/p>\n<p>The access code is an alternative way for students to enroll into particular courses without making a payment. It should be used only once for enrolling but not for accessing a classroom.<\/p>\n<p>If you try to use the access code to get in the class, please watch the video above on &#8220;how to go live&#8221; instead.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quick Start GuideFor studentsAll the essentials to help you get started on Utter as a user or a learner with ease.Start hereQuick troubleshootingIn short: A computer with a standard browser ( Chrome, Safari or Firefox). In details: For your best experiences, we strongly recommend using a computer with a stable internet connection to participate all [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Quick Start Guide - support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.eddko.com\/th\/qsg-st\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quick Start Guide - support\" \/>\n<meta property=\"og:description\" content=\"Quick Start GuideFor studentsAll the essentials to help you get started on Utter as a user or a learner with ease.Start hereQuick troubleshootingIn short: A computer with a standard browser ( Chrome, Safari or Firefox). 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